Bespoke · Custom Crystal Bracelet Deposit

Made once, for one person.

Bespoke is a one-to-one commission: we read your birth details, your element, and the meaning you want to carry, then design a bracelet that exists only for you. It begins with a S$99 deposit — credited in full toward the finished piece — and ends with a single strand no two people will ever share.

How it works · 定制流程

1. Questionnaire. After the deposit, complete the short questionnaire (about three minutes, right on our site — no account needed): birth date and time, the direction you want to lean into (Five Elements, Western zodiac, chakra, or Chinese zodiac), bead size preference, findings preference, and wrist measurement.
2. Recommendation. Within 48 hours we reply by email with a stone proposal — usually three to five stones, each with why it fits your chart and your intention.
3. You choose the main stones. Nothing is strung until you confirm.
4. First design, then revisions. We send the layout: stone order, bead count, findings, overall balance. You adjust as many times as you need.
5. Final confirmation. Once you approve the design, the S$99 deposit becomes non-refundable.
6. Balance, making, shipping. You receive a secure payment link for the remaining balance — the finished piece is S$299–399 including shipping, and your deposit is credited in full. Making takes 1–2 weeks. You approve the finished bracelet, then it ships — 15 business days to Singapore — with a cleansing and packing video sent by email.

What you choose · 你可以决定什么

• Your chart. Birth date and time — the starting point for stone and element selection.
• Your direction. Five Elements, Western zodiac, chakra, or Chinese zodiac. Pick one as the main thread; we can weave in a second if it fits.
• Bead size. 6 mm and under / 6–8 mm / 8–10 mm / 10–13 mm / 13 mm and above.
• Findings. All-crystal, sliding ring, wood, alloy, or zircon.
• Wrist measurement. Measured snug, in centimetres.

The stones · 石种三档

• Signature. Stones we keep in stock — confirmed at the time of your commission, usually available immediately.
• Sourced. Premium stones we buy in for you. These add lead time to the 1–2 week estimate; we will tell you before you approve the design.
• Rare. One-off and out-of-production stones. Whether they are available depends on what is in the studio at that moment — ask, and we will check.

We do not publish a fixed stone list, because stock moves and because the right stone depends on your chart. What you receive is a recommendation, not a catalogue.

Pricing · 费用

• Deposit: S$99, paid up front, credited in full toward the finished piece
• Finished piece: S$299–399, shipping included; the balance is invoiced after you approve the design
• Timeline: 48-hour reply · 1–2 weeks making after approval · 15 business days delivery

Changes, cancellations and returns · 退改

You may cancel and receive a full refund of the S$99 deposit at any point before you approve the final design. Once the design is approved, the deposit is non-refundable and the commission cannot be cancelled — the stones are cut and set aside for your piece at that stage.

Because each piece is made to your specification, finished bespoke bracelets cannot be returned or exchanged. If a piece arrives faulty, damaged, or different from the design you approved, contact us within 7 days of delivery and we will repair, remake, or refund it.

FAQ · 常见问题

How do I start? Pay the S$99 deposit here, then complete the questionnaire. We reply with your stone proposal within 48 hours.

Where does my deposit go? It is credited in full toward the price of your finished piece — the balance you pay afterwards is simply the piece price minus S$99.

I don't know my element or my chart. That is fine — the questionnaire asks for your birth date and time, and the reading is our job.

Can I send my own stones? No. Every commission is built from stones we can verify and photograph before shipping.

Can I see the bracelet before it ships? Yes — we send photos of the finished piece and only ship after you approve it.

Do you ship outside Singapore? Not yet. Bespoke is currently Singapore only.

What if the piece I want costs more than S$399? We will tell you before you commit. Nothing is invoiced without your approval.

Your birth details are used only to prepare your design and are not shared with anyone else. Bespoke pieces are decorative jewellery; stone meanings follow traditional crystal and five-element culture and are not medical claims.