Terms of service

Last updated · 最后更新：2026-10-24

These terms apply when you visit shopmoonvine.co, place an order, or otherwise use our store. By using the store you agree to them. 本条款适用于你访问 shopmoonvine.co、下单或以其他方式使用本店服务；使用本店即表示你同意本条款。

Who we are · 关于我们

MoonVine is an independent studio making hand-strung crystal jewelry for customers in Singapore. Our studio is in Hangzhou, China. You can reach us at fengrh1999@gmail.com.

MoonVine 是独立工作室，为新加坡顾客手工制作水晶手串，工作室位于中国杭州。联系方式：fengrh1999@gmail.com。

Using the store · 使用本店

You may browse and buy for personal use. You may not resell our products as your own, copy our text, photographs or designs, scrape the store, or interfere with its operation.

你可以浏览并购买商品用于个人使用。不得将我们的商品作为自有产品转售，不得复制本站文案、图片或设计，不得抓取本店数据或干扰其正常运行。

Products and natural stones · 商品与天然石材

Every bracelet is hand-strung using genuine natural gemstones, so colour, pattern, translucency and small inclusions differ from piece to piece — the bracelet you receive is unique, and may look slightly different from the photographs. Screen settings also affect how colour appears.

Like most natural stones sold worldwide, some beads may receive common, internationally accepted enhancements — for example heat or irradiation to stabilise or deepen colour, or resin stabilisation for stones that naturally contain fine fissures. These practices improve durability and beauty without changing a stone's natural origin. Dyed beads are not used in our designs.

每串手串均采用天然宝石手工串制，颜色、纹理、透度与细小内含物各有不同，你收到的那一串是独一无二的，可能与图片略有差异；屏幕显示也会影响色彩观感。

与全球多数天然宝石一样，部分珠子可能会经过业内通用的优化处理，例如以加热或辐照稳定、加深颜色，或对天然含细裂的宝石（如海蓝宝）进行树脂稳定处理。这些工艺提升耐用度与美观度，不改变宝石的天然属性。我们的设计不使用染色珠。

Crystal meaning · 关于水晶寓意

Descriptions of crystal "energy" or intention reflect traditional beliefs and our own design language. Our jewelry is not a medical device and is not intended to diagnose, treat or cure any condition.

关于水晶「能量」或意图的描述，源自传统观念与我们的设计语言。本店饰品并非医疗器械，不用于诊断、治疗或治愈任何疾病。

Prices and payment · 价格与支付

All prices are shown and charged in Singapore dollars (SGD). Prices may change without notice, but the price shown at checkout is the price that applies to your order. Payment is processed by Shopify's payment partners; we never see or store your full card details.

所有价格均以新加坡元（SGD）标示与结算。价格可能调整，但结账时显示的价格适用于你的订单。支付由 Shopify 的支付合作方处理，我们不会看到或保存你的完整卡片信息。

Orders · 订单

Your order is accepted when we send the confirmation email. We may cancel and refund an order if the item is no longer available, if a price or product detail was clearly listed in error, or if we suspect fraud.

我们发出确认邮件即视为接受你的订单。若商品缺货、价格或商品信息明显有误，或存在欺诈嫌疑，我们可以取消订单并全额退款。

Shipping and returns · 配送与退换

Dispatch times, delivery windows and fees are set out in our Shipping Policy. Returns are covered by our Refund Policy.

发货时效、配送时间与运费见配送政策；退换规则见退款政策。

Our content · 内容版权

The text, photographs, illustrations and designs on this store belong to MoonVine and may not be used commercially without our written permission.

本店的文案、图片、插图与设计归 MoonVine 所有，未经书面许可不得用于商业用途。

Liability · 责任范围

We work to keep the store accurate and available, but it is provided "as is". To the extent permitted by law, our liability for any order is limited to the amount you paid for that order. Nothing in these terms limits rights you have under mandatory consumer law.

我们努力保证店铺信息准确并正常运行，但本店按「现状」提供。在法律允许的范围内，我们对单笔订单的责任以你为该订单实际支付的金额为限。本条款不排除你依据强制性消费者法律享有的权利。

Changes · 条款变更

We may update these terms; the version published here, with its update date, applies. Orders are governed by the terms in force when the order was placed.

我们可能更新本条款，以本站发布并标注更新日期的版本为准。订单适用下单时生效的条款。