Bespoke · Custom Crystal Bracelet Deposit
One of one. The exact bracelet shown is the one that ships to you — hand-strung in our Hangzhou studio, never restocked. / 独一无二——图中所示，即为寄给你的这一串。
$81.00 to free shipping — $99.00 / $180.00
Ships from Hangzhou, China via 4PX · Singapore only · normally 15 business days after dispatch (up to 20 during peak periods)
The story & the stones · 故事与宝石
Made once, for one person.
Bespoke is a one-to-one commission: we read your birth details, your element, and the meaning you want to carry, then design a bracelet that exists only for you. It begins with a S$99 deposit — credited in full toward the finished piece — and ends with a single strand no two people will ever share.
How it works · 定制流程
- Questionnaire. After the deposit, complete the short questionnaire (about three minutes, right on our site — no account needed): birth date and time, the direction you want to lean into (Five Elements, Western zodiac, chakra, or Chinese zodiac), bead size preference, findings preference, and wrist measurement.
- Recommendation. Within 48 hours we reply by email with a stone proposal — usually three to five stones, each with why it fits your chart and your intention.
- You choose the main stones. Nothing is strung until you confirm.
- First design, then revisions. We send the layout: stone order, bead count, findings, overall balance. You adjust as many times as you need.
- Final confirmation. Once you approve the design, the S$99 deposit becomes non-refundable.
- Balance, making, shipping. You receive a secure payment link for the remaining balance — the finished piece is S$299–399 including shipping, and your deposit is credited in full. Making takes 1–2 weeks. You approve the finished bracelet, then it ships — 15 business days to Singapore — with a cleansing and packing video sent by email.
What you choose · 你可以决定什么
- Your chart. Birth date and time — the starting point for stone and element selection.
- Your direction. Five Elements, Western zodiac, chakra, or Chinese zodiac. Pick one as the main thread; we can weave in a second if it fits.
- Bead size. 6 mm and under / 6–8 mm / 8–10 mm / 10–13 mm / 13 mm and above.
- Findings. All-crystal, sliding ring, wood, alloy, or zircon.
- Wrist measurement. Measured snug, in centimetres.
The stones · 石种三档
- Signature. Stones we keep in stock — confirmed at the time of your commission, usually available immediately.
- Sourced. Premium stones we buy in for you. These add lead time to the 1–2 week estimate; we will tell you before you approve the design.
- Rare. One-off and out-of-production stones. Whether they are available depends on what is in the studio at that moment — ask, and we will check.
We do not publish a fixed stone list, because stock moves and because the right stone depends on your chart. What you receive is a recommendation, not a catalogue.
Pricing · 费用
- Deposit: S$99, paid up front, credited in full toward the finished piece
- Finished piece: S$299–399, shipping included; the balance is invoiced after you approve the design
- Timeline: 48-hour reply · 1–2 weeks making after approval · 15 business days delivery
Changes, cancellations and returns · 退改
You may cancel and receive a full refund of the S$99 deposit at any point before you approve the final design. Once the design is approved, the deposit is non-refundable and the commission cannot be cancelled — the stones are cut and set aside for your piece at that stage.
Because each piece is made to your specification, finished bespoke bracelets cannot be returned or exchanged. If a piece arrives faulty, damaged, or different from the design you approved, contact us within 7 days of delivery and we will repair, remake, or refund it.
FAQ · 常见问题
How do I start? Pay the S$99 deposit here, then complete the questionnaire. We reply with your stone proposal within 48 hours.
Where does my deposit go? It is credited in full toward the price of your finished piece — the balance you pay afterwards is simply the piece price minus S$99.
I don't know my element or my chart. That is fine — the questionnaire asks for your birth date and time, and the reading is our job.
Can I send my own stones? No. Every commission is built from stones we can verify and photograph before shipping.
Can I see the bracelet before it ships? Yes — we send photos of the finished piece and only ship after you approve it.
Do you ship outside Singapore? Not yet. Bespoke is currently Singapore only.
What if the piece I want costs more than S$399? We will tell you before you commit. Nothing is invoiced without your approval.
Your birth details are used only to prepare your design and are not shared with anyone else. Bespoke pieces are decorative jewellery; stone meanings follow traditional crystal and five-element culture and are not medical claims.
Shipping & returns
Shipping: Orders are packed and handed to 4PX in Hangzhou, China within 3 business days after payment confirmation. We ship to Singapore only. Delivery normally takes 15 business days after dispatch; during peak periods, including year-end holidays and promotional sales, allow up to 20 business days.
- SGD 8.00 per order; free shipping on orders of SGD 180.00 or more.
- Tracking details are emailed after dispatch when available.
- Return requests must be made within 14 days after delivery. Items must be unworn and include original packaging and all accessories. Personal return shipping is paid by the buyer; the original shipping fee is non-refundable.
- For physical damage or a wrong item, contact us within 48 hours with your order number and clear photos. After confirmation, we offer a same-item/equal-value one-for-one exchange or full refund; the store covers return shipping for confirmed objective issues.
- Customised, discounted or clearance, and worn items are not eligible for return or exchange. Natural crystal inclusions, internal texture, colour variation and minor mineral features are not damage or defects.
- Approved refunds normally return to the original payment method within 7–10 business days.
